Right of withdrawal

If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (HighImpressions, contact details on our Company Info page) of your decision to withdraw from this contract by an unequivocal statement, for example a ticket in your customer area or an email. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Early expiry of the right of withdrawal

For digital content not supplied on a tangible medium, the right of withdrawal expires once we have begun delivery, after you expressly agreed that we begin before the end of the withdrawal period and acknowledged that you thereby lose your right of withdrawal. For services, the right of withdrawal expires once the service has been fully performed, if performance began at your express request and you acknowledged that you lose your right of withdrawal once we have fully performed the contract.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: HighImpressions (contact details on our Company Info page)
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.